VAT Rate Increase
From the 1st January 2010, the standard rate of will return to 17.5 percent.
All customers will need to change the VAT rate using the VAT parameters module. If you need any assistance, please contact our support team.
Source: HMRC
Tags: VAT
Support Hours
After numerous requests from our customers, we have extended our weekday help desk support hours to 18:00
Our support help desk is available during the following hours.
| Monday | 09:00 – 18:00 |
| Tuesday | 09:00 – 18:00 |
| Wednesday | 09:00 – 18:00 |
| Thursday | 09:00 – 18:00 |
| Friday | 09:00 – 18:00 |
| Saturday | Closed |
| Sunday | Closed |
| Bank Holidays | Closed |
| Public Holidays | Closed |
Additional hours and on-call weekend telephone support is available on request.
Server Down
There was a problem with our web hosting server, which affected all hosted customers. The problem has now been resolved by our hosting company.
There was network problem at the data centre end. It was the temporary networking problem due to which the server on which your vps is hosted gone off-line for some time.
Wide Fit Shoes
Wide Fit Shoes a specialist in wide shoes based in Harrow has installed Fashione with a touch screen terminal.
We are specialist in wide shoes based in London, UK please come and visit our retail shop for wide shoes, extra wide shoes in large selection from: wide shoes, wide sandals, wide slippers, wide boots and wide work boots. We currently are the UK’s biggest retailer for wide shoe products and are having a large number of customer visiting the store with feet problems.
Tags: Fashione
Fussy Nation New Shop
Fussy Nation, based in Portobello Road, is opening a new week shop in Whiteleys.
West London’s favourite fun, quirky, pop-culture fashion and gift boutique opens next week in Whiteleys and we’re bursting with excitement! W2 residents who are aware of the brand from its Portobello Road emporium will be thrilled to find its eclectic range of life-style products on home soil.
Reference: http://www.whiteleys.com/index.php/this-week-at-whiteleys/685-fussy-is-good.html
Tags: Fashione
Windows 7 RTM Update
Microsoft’s newest operating system, Windows 7 has been released to manufacturing.
When can I get it?
6th August 2009 – MSDN and Technet subscribers can download Windows 7 RTM in English.
16th August 16 2009 – Microsoft Partner Program Gold/Certified members can download Windows 7 RTM in English.
23rd August 2009 - Microsoft Action Pack subscribers will be able to download Windows 7 RTM in English.
22nd October 2009 – Windows 7 will be available in retail stores, on-line, and with new computer purchases.
Tags: Windows 7
Help Desk Hours
Our support help desk is open during the following hours.
| Monday | 09:00 – 17:30 |
| Tuesday | 09:00 – 17:30 |
| Wednesday | 09:00 – 17:30 |
| Thursday | 09:00 – 17:30 |
| Friday | 09:00 – 17:30 |
| Saturday | Closed |
| Sunday | Closed |
| Bank Holidays | Closed |
Additional hours and weekend support is available on request.
6000 Support Tickets
Today we passed 6000 tickets on our on-line call logging system!
Each support call or email we receive is recorded, so we can track any problems our customers are experiencing.
In the next few months we will be allowing customers with a support subscription, access to our on-line call logging system.
eTill Screenshot
Our aim with for the retail point of sale was to reduce the transaction time and create a simple, clean interface for our customers.
Here is a screen shot of the eTill Point Of Sale screen.
Tags: Retail
Website Speed
Today I dramatically improved the load time of our eTill website after finding a bug in the PHP code.
We where using the getimagesize function, but passing a full URL instead of a relative file name. Each time the function was called, the server had to download the image instead of looking on the local drive.
Tags: Retail